| Support The sale of hardware is the beginning of a mutually beneficial partnership between the client and ourselves. We deal with their queries and problems, we encourage them to communicate with us. We are here to share our knowledge and experience. Full free telephone support is on hand every day at our Technical Support Help Desk for our clients. We are ready and available to meet the clients as and when they wish. Lanz supplies a full maintenance package and cost effective solutions to technical problems. We offer full field support and can set up an on-site help desk manned by our team of engineers. This represents an economic approach to system management. We supply full or part time staff, all fully qualified, for either the short term or long term. Our team pre-empts any technical difficulties, providing our clients with analytical reports and immediate action when required. This means the client has the advantage of the full back up and expertise of our company, rather than relying on an individual employee or contractor. All our engineers are conversant with the very latest developments. They regularly attend training programmes and seminars run by the major players in our field. |